Benefits Navigation

Get help with Medicaid and health coverage.

One Heart helps families navigate resources and applications for health coverage. We provide navigation and connections — we do not determine Medicaid eligibility.

Community Need

The need we see every day

Access to healthcare starts with coverage, but the application process can be complex. Many families who qualify struggle to enroll without guidance and support.

Program Overview

What this program is

Our health coverage navigation program helps families understand their options, prepare applications, and connect to healthcare resources. Navigators walk with you through every step.

What We Provide

Services and support

Application Navigation

Guidance through Medicaid and coverage applications.

Document Help

Identify and organize required documents.

Follow-Up Support

Check-ins after you apply.

Healthcare Connections

Links to providers and health resources.

Who We Serve

Our neighbors

FamiliesChildrenPregnant womenSeniorsAll Central Florida residents
How It Works

Getting started

  1. 1

    Request Help

    Tell us you need health coverage help.

  2. 2

    Schedule

    Book a navigation appointment.

  3. 3

    Navigate

    Work with a navigator to apply.

  4. 4

    Connect

    Get linked to healthcare resources.

Upcoming Programs

Schedule Health Coverage Assistance

Connect to existing health coverage calendar if available.

Live availability comes from our scheduling system — no hard-coded dates on the website.

Partners

Working together

Publix Super Markets Charities
AdventHealth
Orlando Magic
City of Orlando
Meet the Need by 4Roots
Sprouts Farmers Market
Trader Joe's
Sam's Club
Measurable Impact

By the numbers

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Families Navigated

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Follow-Ups

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Referrals

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Connections

Outcomes

The difference we make

  • Families enroll in health coverage
  • Reduced barriers to healthcare access
  • Neighbors connected to providers
  • Improved health and wellness
Participant Story

A story of hope

Real people. Real change. Right here. (Story content editable by staff.)

A Family's Story

Health Coverage

Ready to get help?

We're here for you. Take the next step today.