Benefits Navigation

SNAP & Medicaid Navigation.

One Heart helps Central Florida families navigate SNAP/Food Stamp and Medicaid applications and renewals. Schedule a Friday appointment for one-on-one benefits navigation — eligibility is determined by the appropriate government agency.

Benefits navigation

Reducing barriers to food security & health access

Food insecurity rarely exists in isolation. Many families navigating hunger are also eligible for SNAP benefits or Medicaid coverage that would stabilize their household. One Heart’s benefits navigation program connects neighbors with the information, application support, and resource navigation that reduce barriers to essential public benefits — a core strategy in addressing the social determinants of health.

Application Assistance

Help completing SNAP and Medicaid applications accurately.

Document Preparation

Guidance on the documents you'll need to apply or renew.

Application Navigation

Walk through the process step by step, in plain language.

Follow-Up

Check on submitted applications and identify next steps.

Resource Connections

Referrals to the right agencies and community resources.

Renewals & Recertification

Help maintaining benefits through renewals and recertification.

One Heart can help you navigate available resources and the application process. Program eligibility and final benefit determinations are made by the appropriate government agency.

Benefits Scheduling

Schedule Benefits Assistance

Benefits assistance appointments are available every Friday. Appointments accommodate up to 4 clients per hour. Choose a service below — SNAP/Food Stamp assistance or Medicaid navigation — and select an available Friday time slot.

Exact Friday service-window start and end times are staff-configurable and must be completed before this calendar is published.

Benefits calendar coming online soon

Our Friday SNAP & Medicaid assistance calendar is being connected by our team. In the meantime, please submit the request form below and a One Heart team member will follow up by email to schedule your appointment.

Location: 2040 N. Rio Grande Ave., Orlando, FL 32804 · Questions? Call 321-407-4982 · Email info@helponeheart.org